Terms of service
1. Introduction
Welcome to Beverleyskin. By accessing or using our website and services, you agree to comply with these Terms of Service. These terms form a binding agreement between you and Beverleyskin. Please read them carefully before using our services.
2. Eligibility
To use our website, you confirm that you are at least 18 years of age. If you are under 18, please ensure you have obtained consent from a parent or legal guardian to use our services.
3. Services and Products
Beverleyskin offers skincare products designed for various skin concerns. Our products are for personal use only and are not intended for resale. While we strive to create high-quality, effective skincare solutions, individual results may vary.
4. Account Registration
Creating an account may be required to access certain features or make purchases on our website. You are responsible for keeping your account details secure and for any activity under your account. Please notify us immediately of any unauthorized use of your account.
5. Product Information
We work to ensure the accuracy of product descriptions, images, and information on our site. However, Beverleyskin does not guarantee that all content is completely accurate or error-free. Any discrepancies or minor differences in product appearance due to screen settings or photography should be expected.
6. Order and Payment Terms
- Pricing: All prices are listed in Singapore Dollars (SGD) and may include or exclude taxes and shipping fees, as indicated.
- Payment Methods: We accept credit cards, PayNow, and other common payment options. Payment must be completed in full before orders are shipped.
- Order Cancellation: Beverleyskin reserves the right to cancel or refuse orders at its discretion. Reasons may include stock limitations, pricing errors, or suspected fraudulent activity. In the event of a cancellation, you will be notified and refunded accordingly.
7. Shipping and Delivery
We aim to process and ship orders promptly. Delivery within Singapore typically takes 1-3 business days, but actual times may vary. International shipping is also available but subject to additional fees and customs duties, which are the responsibility of the customer. Beverleyskin is not liable for delays caused by shipping providers or customs clearance processes.
8. Return and Refund Policy
For information on returns, please refer to our full [Return Policy](insert link here). Key terms include:
- Eligibility: Returns are accepted within 14 days of receipt for unused, unopened products in their original packaging.
- Non-Returnable Items: Certain items, such as sale items or opened skincare products, may not be eligible for return.
- Refund Process: Once your return is received and inspected, eligible refunds will be processed back to your original payment method within 5-10 business days.
- Return Shipping: Customers are responsible for return shipping fees unless the product was incorrect or defective.
9. Privacy Policy
Your privacy is important to us. Beverleyskin complies with Singapore’s Personal Data Protection Act (PDPA). Please refer to our [Privacy Policy](insert link here) to understand how we collect, use, and protect your personal data.
10. Limitation of Liability
Beverleyskin and its affiliates are not liable for any adverse effects resulting from product use beyond its intended purpose. Always perform a patch test before using a new product and consult a healthcare professional if you have known skin sensitivities or medical conditions. Beverleyskin’s liability is limited to the purchase price of the product in question.
11. Intellectual Property
All content on the Beverleyskin website, including text, images, logos, and trademarks, is the intellectual property of Beverleyskin or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
12. Changes to Terms of Service
Beverleyskin reserves the right to update these Terms of Service at any time. Any changes will be posted on this page. By continuing to use our website after updates, you agree to the revised terms. We encourage you to review these terms periodically.
13. Contact Information
For questions regarding these Terms of Service, please contact us at [insert your Singapore-based contact email or customer service hotline]. Our customer service team is here to help during business hours, Monday to Friday.
14. Governing Law and Jurisdiction
These Terms of Service are governed by the laws of Singapore. Any disputes arising from or related to the use of our website or services shall be subject to the exclusive jurisdiction of the Singapore courts.